Amazon Connect is a cloud-based contact center solution built on AWS that enables businesses to deliver better customer service at lower cost. It offers easy-to-use tools for voice, chat, and omnichannel customer engagement—all managed from a single platform. With built-in AI capabilities, real-time analytics, and seamless integration with your CRM or business tools, Amazon Connect helps companies deliver personalized, efficient, and scalable customer experiences.
Avion Visi Teknologi, as an authorized business partner, is ready to assist with the planning, implementation, and optimization of Amazon Connect in your organization. We are here to ensure the solution is deployed effectively and tailored to your operational needs.
AWS recognized as a Leader in 2024 Gartner Magic Quadrant for Contact Center as a Service with Amazon Connect... more
