Amazon Connect is a cloud-based contact center solution built on AWS that enables businesses to deliver better customer service at lower cost. It offers easy-to-use tools for voice, chat, and omnichannel customer engagement—all managed from a single platform. With built-in AI capabilities, real-time analytics, and seamless integration with your CRM or business tools, Amazon Connect helps companies deliver personalized, efficient, and scalable customer experiences.
Avion Visi Teknologi is an Authorized partner of AWS, is ready to assist with the planning, implementation, and optimization of Amazon Connect in your organization. We are here to ensure the solution is deployed effectively and tailored to your operational needs.
Gartner has recognized Amazon Connect as a Leader in their 2025 Magic Quadrant for Contact Center as a Service (CCaaS) for the third consecutive year!
>> Click floating icon at bottom right page to connect with Amazon Connect. Click Start a Call for In-App Voice experience
Comprehensive Role Based CX Secure Solution
Omnichannel AI-powered self-service with Amazon Q in Connect
