Poly HP | Polycom + Plantronics

Poly EncorePro

Call Center Headset for Business Use


Poly EncorePro is a headset built for the demands of professional call center and customer service teams. With its clear audio, durable design, and all-day comfort, this headset helps your agents stay focused and sound professional—call after call.


Key Features:

Superior Audio Quality

Wideband audio and noise-cancelling microphone ensure clear and natural voice transmission, ideal for busy call center environments.


All-Day Comfort

Lightweight design with soft ear cushions and adjustable headband for maximum comfort during long shifts.


Robust and Durable Build

Built to withstand daily use in high-volume environments with reinforced, flexible boom and laser-welded joints.


Noise-Cancelling Microphone

Eliminates background noise so agents can be heard clearly, even in open office or contact center settings.


Quick Disconnect (QD) Compatibility

Easily connects to a variety of desk phones and amplifiers using the industry-standard QD cable, offering flexibility and quick agent transitions.


Visual & Tactile Positioning Guides

Clear indicators help users adjust the microphone boom to the optimal position for voice pickup.


For organizations that require a wired headset for professional communication and hybrid work, Poly also offers the Poly Blackwire and the new Poly Mission.


The Poly Voyager series was previously known as Plantronics Voyager. See also more Poly products.


As an authorized HP Poly partner in Indonesia, Avion Visi Teknologi delivers this professional-grade audio solution to enhance productivity and communication in today’s hybrid work environment.



 Contact us today for special pricing and product demo

Poly Headset Contact Center

Poly EncorePro 510 Quick Disconnect (HW510)

Call Center Headset Series


Usage Level 

Mono / Monaural

On-Ear

Stereo / Binaural

On-Ear

Entry / Basic
EncorePro 310 QD / 310 USB
EncorePro 320 QD / 320 USB
Mid Range / Professional

EncorePro 510 QD /  515 USB

EncorePro 520 QD / 525 USB

PremiumEncorePro 710 QD / 715 USBEncorePro 720 QD / 725 USB

> Poly EncorePro Series Comparison

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▸ About Poly EncorePro – Call Center Headset via Avitek
Avitek (PT Avion Visi Teknologi) is a distributor, system integrator, and official partner of HP Poly (formerly Polycom and Plantronics) in Indonesia. Poly EncorePro is a headset for call center and customer service teams working full shifts.

Poly EncorePro features: wideband audio and a noise-cancelling microphone, soft ear cushions with an adjustable headband, a reinforced flexible microphone boom, industry-standard Quick Disconnect (QD) connectors for desk phones and amplifiers, and visual and tactile guides for microphone positioning.

Avitek supplies original, warrantied Poly EncorePro to companies, state-owned enterprises, government agencies, and educational institutions across Indonesia, including bulk procurement and selecting the right type for the phones or computers in use. Other options in the same range: Poly Blackwire and HP Poly Mission.

For a price quotation, a demo, or procurement needs, contact the Avitek sales team on WhatsApp +62 851-2191-5473 or at info@avitek.co.id.