Poly HP | Polycom + Plantronics

Poly Blackwire

Professional USB Wired Headset for Calls & Meetings


The Poly Blackwire is a professional wired headset designed to deliver premium audio quality for voice calls, online meetings, customer support environments, and everyday communication needs. Equipped with a noise-cancelling microphone and high-quality stereo speakers, the Blackwire ensures clear, natural, and distraction-free conversations.


Built for comfort and durability, the headset features an adjustable headband and soft ear cushions, making it suitable for long hours of use with simple plug-and-play USB connectivity.



Poly Blackwire Key Features


Clear, Professional Audio Quality

Optimized for precise voice transmission and crystal-clear listening experience.


Noise-Cancelling Microphone

Reduces background noise for clearer communication in busy environments.


Plug-and-Play USB Connectivity

Works instantly—no configuration or driver installation needed.


Monaural (One-Ear Headset) and Stereo Design (Two-Ear Headset)

Ideal for focused work, especially in open offices or shared workspaces.


Inline Control Buttons

Includes mute, volume, and call control for quick and easy adjustments.


Comfort for Extended Use

Lightweight build with cushioned ear pads and adjustable headband.


Compatible with Unified Communications & Contact Center Platforms

Works with Microsoft Teams, Zoom, Webex, Google Meet, Amazon Connect, Genesys, Five9, and more.



Poly Blackwire Model


Model

Level and Design

Stereo / Monaural

Cable Connectivity

Noise Cancelling Mic

Blackwire 3210

Entry

Monaural

USB-A/C

✔️

Blackwire 3215

Entry

Monaural

USB-A/C + 3.5mm

✔️

Blackwire 3220

Entry

Stereo

USB-A/C

✔️

Blackwire 3225

Entry

Stereo

USB-A/C + 3.5mm

✔️

Blackwire 3310

Mid

Monaural

USB-A/C

✔️

Blackwire 3315

Mid

Monaural

USB-A/C +3.5mm

✔️

Blackwire 3320

Mid

Stereo

USB-A/C

✔️

Blackwire 3325

Mid

Stereo

USB-A/C + 3.5 mm

✔️

Blackwire 5210

Professional

Monaural

USB-A/C + 3.5mm

✔️ (Better)

Blackwire 5220

Professional

Stereo

USB-A/C + 3.5 mm

✔️ (Better)

Blackwire 8225

Premium

Stereo

USB-A/C

✔️ (Advance)



Best Use Cases

  • Online Meetings & Hybrid Work
  • Corporate Office Environment
  • Training, Webinars, and Remote Collaboration
  • Contact Center / Customer Service


For organizations that require a wired headset, Poly also offers the Poly Voyager designed for professional communication and hybrid work.


Poly Blackwire was previously known as Plantronics Blackwire. Its successor is the Poly Mission. Brand background: from Plantronics and Polycom to Poly.


As an authorized HP Poly partner in Indonesia, Avion Visi Teknologi delivers this professional-grade audio solution to enhance productivity and communication in today’s hybrid work environment.


 Contact us today for special pricing and product demo

Poly Blackwire 3320 with USB-C to USB-A adapter

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▸ About Poly Blackwire – USB Call Center Headset via Avitek
Avitek (PT Avion Visi Teknologi) is a distributor, system integrator, and official partner of HP Poly (formerly Polycom and Plantronics) in Indonesia. Poly Blackwire is a USB wired headset for voice calls, online meetings, customer service, and everyday use in the office or when working from home.

Poly Blackwire features: a noise-cancelling microphone, plug-and-play USB with no driver installation, monaural (one ear) and stereo (two ear) options, inline controls for mute, volume, and answer/end call, and compatibility with Microsoft Teams, Zoom, Webex, Google Meet, Amazon Connect, Genesys, and Five9.

Avitek supplies original, warrantied Poly Blackwire to companies, state-owned enterprises, government agencies, and educational institutions across Indonesia, including bulk procurement and selecting the right type for the phones or computers in use. Other options in the same range: HP Poly Mission and Poly EncorePro.

For a price quotation, a demo, or procurement needs, contact the Avitek sales team on WhatsApp +62 851-2191-5473 or at info@avitek.co.id.